ALLOCATING YOUR CREDITS

We often get asked at Emphatic, "What is a credit?" Well, simply put, 1 credit = 1 post. So the amount of credits you have is the number of posts you'll get each month (unless you're on a trial plan of course, in which case you'll get one batch of 6 posts, and if you decide to continue with a paid plan after that, then you can get posts consistently every month).

The reason we ask you to allocate your credits is that we want to give you the flexibility to choose which platforms you get posts written for. Only using LinkedIn and Facebook? That's totally fine! You can choose to only get posts on those two platforms. If you're using all 3, or just 1, then that's fine too because the choice is up to you! 

How Often Would You Like To Receive Posts To Review?

The first question you'll be asked when allocating your credits is how often would you like to receive posts to review. You get to choose between once, twice, thrice, or four times per billing cycle. This is totally up to you and how often you want to review your posts and schedule them out. If you want to check your account once per month and do a 'set it and forget it' type of strategy? Then you can choose once. Want to be more involved and change your strategy from week to week, then maybe choose thrice or four times per month. Like everything in your Emphatic account, this can be changed at any given time! 

How Would You Like To Allocate Your Credits?

The next question you'll have to answer is how would you like to allocate your credits. This is where you will assign your credits to the platforms you have connected to Emphatic. For example, if you only have a Facebook and LinkedIn account connected, then you will only be able to assign credits to Facebook or LinkedIn.

How Would You Like To Manage Topics For Your Batches?

After you choose your frequency and decide how many posts you want on each platform, you can also choose which topics you want us to talk about on each platform. To assign your topics, you can click the 'Show advanced settings' option and then click 'Add topic'.

To see a video walkthrough of the process, you can check out the video tutorial here:

If you have any other questions, please don't hesitate to reach out to our support team at clientservice@emphatic.co! We are always here to help!