How do I send email with Connect 365 from a non-Google or Outlook.com account?

Connect 365 integrates directly with Gmail, Gsuite, and Outlook.com directly in the Mail Account section of your app.

The only way to send an email from a provider other than Google or Outlook.com with Connect 365 would be through creating what is called an Alias account. This allows you to have a Google account send messages from an email address you have hosted through another provider.

To send from an alias address, you first need to have the alias set up in Gmail or Outlook. 

Gmail instructions: To do this, you can login to gmail, hit the cog wheel and then click settings. From settings, click Accounts, under the settings there, you'll see "send mail as" you'll want to go through the steps there to set that up. 

To see step-by-step how to set up your alias in Outlook, check out this tutorial - https://training.connect365.io/software/link-outlook-alias/

Once that's setup, if you navigate to the Mail Accounts page within C365, you'll see a button that says show Alias's. If you click that, the card will flip over and you'll be able to see your alias's. 

To actually send from these alias's, when creating a new campaign, select your google account, then select the alias you wish to use. Boom, simple as that. 

Notes: When using an ALIAS to send your emails via Connect 365, reply tracking will not function, this is a limitation of how aliases operate, C365 cannot scan an alias inbox for replies. You will still have Open, Click, and Bounce tracking.

You'll need to have your correct SMTP server and port information for your domain that you're wanting to link as an alias, if needed, you may want to reach out to your domain host support or email admin to ask where you can locate this information.